1. Introduction

DualDrive Motors (“DualDrive Motors,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, create an account, request information, place an order, or otherwise interact with our services.

2. Information We Collect

Information you provide

Depending on how you use the website, we may collect your name, billing and shipping details, email address, telephone number, account credentials, order information, and messages or information you submit through forms or customer-service requests.

Order and transaction information

When you place an order, we collect the information necessary to process and fulfill the transaction, communicate with you, provide delivery information, handle returns, and maintain appropriate transaction records.

Information collected automatically

Our website and service providers may automatically receive technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, approximate usage times, and diagnostic information.

3. How We Use Information

• Process and fulfill orders and requests.
• Provide customer support and communicate about purchases or inquiries.
• Maintain customer accounts and website functionality.
• Process payments through applicable payment providers.
• Arrange shipping and delivery.
• Prevent fraud, abuse, unauthorized activity, and security incidents.
• Maintain required business, accounting, tax, and transaction records.
• Improve website performance, products, services, and user experience.
• Send marketing communications where permitted and where you have the appropriate choice or consent.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, maintain shopping-cart functionality, understand website usage, and support security and analytics. You can control certain cookies through your browser settings. Disabling necessary cookies may affect website functionality.

5. Payments and Security

Payments may be processed by third-party payment providers. Payment information may be transmitted directly to the applicable payment provider and handled under that provider’s privacy and security practices. Sensitive information should only be submitted through secure HTTPS pages. We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

6. Sharing Information

We may share information with service providers when reasonably necessary to operate the website and fulfill your request, including payment processing, hosting, information technology, shipping and delivery, customer support, analytics, and fraud prevention. We may also disclose information when required by law or legal process or when reasonably necessary to protect rights, property, or safety.

7. Third-Party Services and Links

The website may contain links to third-party websites or use third-party services. Those third parties may have their own privacy policies and practices. We are not responsible for independent third-party privacy practices.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce agreements.

9. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, deletion, restriction, or a copy of certain information, or objecting to certain processing. You may opt out of applicable marketing communications using the unsubscribe mechanism or by contacting us.

10. Children’s Privacy

Our services are not directed to children who are not legally able to enter into applicable transactions. We do not knowingly request personal information from children for purposes prohibited by applicable law.

11. International Visitors

If you access the website from outside the country where our business or service providers operate, information may be processed in countries with different data-protection laws. Where required, appropriate safeguards will be used for applicable international transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be posted on this page with an updated revision date where appropriate.

13. Contact Us

If you have a privacy question, request, or concern, please contact DualDrive Motors through the contact information published on our website.

14. Compliance and Accuracy

This policy is written for DualDrive Motors and is intended to provide clear information about privacy practices. It should be reviewed against the actual payment providers, analytics services, cookies, email services, business location, and applicable laws before publication. No privacy policy by itself guarantees Google Merchant Center approval; Merchant Center also evaluates product data, contact information, shipping, returns, website functionality, checkout, and truthful representation.